At Location Inc. we are committed to protecting your privacy. We use the information we collect to process orders and to provide a more useful and personalized experience on our site. Please read on for more details about our privacy policy. Note: This policy only applies to www.neighborhoodscoutreports.com.

What information do we collect? How do we use it? (back to top)

When you order NEIGHBORHOODSCOUT Reports, we require your name, mailing address, e-mail address, credit card number, and expiration date. This information allows us to process your order and deliver your reports to you.

For each NEIGHBORHOODSCOUT Report you request, you will also enter a property address. This is used to search our database for information about the specific neighborhood containing that property. Once you enter the address of a property, the NEIGHBORHOODSCOUT Report will appear on screen and an email version of the same NEIGHBORHOODSCOUT Report will be sent to you via email for your records.

You may be asked to complete brief surveys while on the NEIGHBORHOODSCOUT REPORTS web site. These surveys help us to better understand how you are using the information, and help us to develop better products and services for you. These surveys may be administered by NEIGHBORHOODSCOUT REPORTS or by a third party.

You may receive periodic email communications from NEIGHBORHOODSCOUT REPORTS that include special offers and promotions related to the home buying, home ownership, real estate investment, moving, or apartment renting process. Should you choose to "opt-out" of receiving these email communications, you will only receive the email communications that contain the NEIGHBORHOODSCOUT Reports you order. To unsubscribe to any of our communications or have any questions about our services or our products, please unsubscribe here.

We also track user traffic patterns to uncover ways in which we can improve the site and make it easier to use. We do not track what individual users read, but rather how many customers look at each page.

How does NEIGHBORHOODSCOUT REPORTS protect customer information? (back to top)

When you place an order with NEIGHBORHOODSCOUT REPORTS, we offer the use of a secure server. All information you enter is encrypted via a secure sockets layer (SSL) before it is sent over the Internet to our secure servers. Furthermore, all of the customer data we collect is protected against unauthorized access. If you have questions about security on our Web site, please contact us.

What about Cookies? (back to top)

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Cookies enable us to provide customized and convenient features to you on your initial and subsequent visits to NEIGHBORHOODSCOUTREPORTS.com. Our cookies do NOT contain any personally identifying information. Most Web browsers automatically accept cookies. If you have set your browser to refuse cookies, you will not be able to access and use this site.

NEIGHBORHOODSCOUT REPORTS uses a reputable third party, such as Google Analytics, to collect and accumulate other anonymous data that helps us understand and analyze the Internet experience of our visitors. For example, we accumulate visitor data relating to referring domains, the type of browsers used, operating system software (e.g. Windows XP vs. 7), screen resolutions, color capabilities, plug-ins, etc. We also record number of visits, paths taken and time spent on sites and pages. This information may be stored in a cookie on your computer's hard drive. However, none of this information is personally identifiable and we only share this information in the aggregate, reflecting overall Web site or Internet usage trends.

Will NEIGHBORHOODSCOUT REPORTS disclose the information it collects to outside parties? (back to top)

NEIGHBORHOODSCOUT REPORTS does not, without your permission, sell, trade, rent, or otherwise transfer your personal information to others, except as outlined in this privacy policy. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers, or other third parties for research purposes. We never, without the customer's permission, share information about specific individuals with third parties, except as outlined in this privacy policy.

NEIGHBORHOODSCOUT REPORTS uses an outside credit card processing company to bill you for services. This credit card processing company does not retain, share, store or use personally identifiable information for any secondary purposes.

Please note, the NEIGHBORHOODSCOUTREPORTS.com web site may contain links to other web sites. NEIGHBORHOODSCOUT REPORTS is not responsible for the privacy practices or the content of these web sites. In addition, NEIGHBORHOODSCOUT REPORTS partners with other businesses and organizations across the Internet. In many cases, you may access NEIGHBORHOODSCOUT REPORTS through a link at one of our partner's websites. By entering the NEIGHBORHOODSCOUT REPORTS website through one of our partner's websites, you signify your understanding that NEIGHBORHOODSCOUT REPORTS is not responsible for the privacy practices or the content of these web sites. Further, its also possible that by entering through a partner's website and using the NEIGHBORHOODSCOUT REPORTS website, you may be allowing the partner's site to view any information you provide. If you are concerned about entering through a partner's website, you can enter the NEIGHBORHOODSCOUT REPORTS site directly at www.neighborhoodscoutreports.com.

How does NEIGHBORHOODSCOUT REPORTS allow customers to update or change the information it collects? (back to top)

You may update or change the information pertaining to your account by contacting NEIGHBORHOODSCOUT REPORTS, please contact us. To unsubscribe to any of our communications or have any questions about our services or our products, please click here.

NEIGHBORHOODSCOUT REPORTS Tell a Friend Program (back to top)

If a user elects to use our service for informing a friend about our site, we ask them for the friend's name and email address. NEIGHBORHOODSCOUT REPORTS will automatically send the friend a one-time email inviting them to visit the site. The information is used for the sole purpose of sending this one-time email. NEIGHBORHOODSCOUT REPORTS does not store this information.

Privacy update policy (back to top)

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement on http://www.neighborhoodscoutreports.com/ If we make material changes to this policy, we will notify you by means of a notice on http://www.neighborhoodscoutreports.com/ 30 days prior to implementation.

Contact Information (back to top)

If you have any questions or suggestions regarding our privacy policy, please contact us via email or by submitting a question in writing to us at:

Consumer Affairs
LOCATION Inc.
86 Shrewsbury Street
Worcester, Massachusetts 01604

Please include your name, mailing address, email address and property address along with your inquiry.

Your consent (back to top)

By using this site, you signify your assent to the NEIGHBORHOODSCOUT REPORTS Privacy Policy. If you do not agree with the terms of this policy, please do not use our site. Should we change the way in which we use your personal information, we will get your consent before using your information in this new way.

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